Creating an invoice/payment receipt

Any payment received by credit or debit card will automatically produce an invoice/receipt. Any payment made by bank transfer will require you to manually create an invoice/receipt:

1. In the left hand menu navigate to Registrants >> Orders Dashboard.
2. Find the relevant order and ensure that the payment status is "Confirmed". You should never generate an invoice if payment is not confirmed. 
3. Press the ‘Generate Invoice’ (In) button.

This will create the purchase invoice / payment receipt of the order. A copy of it will be immediately be available for download in pdf on the registrant’s web account.

Note:  invoices do not necessarily need to be issued through the platform. Your finance department can issue all the legal tax invoices. Read more on invoicing option.